Contact Center Services & Solutions
Your Business, Our Priority: Unleashing the Power of Outsourced Solutions
Watch our CEO Mr. Fazle Rabby talking with xRaised Talks about The Future of Outsourcing
Experience how RabyIT is transforming contact center services for Canadian logistics and consulting firms. Join our CEO Fazle Rabby as he shares game-changing insights on leveraging outsourcing to scale your business in Ontario.
Get The Best Call Center Outsourcing Services You Need For Your Business
Our expertise lies in providing exceptional customer care: we adopt strategies that enables customers to engage with your brand seamlessly across various communication channels, devices, and locations. We prioritize personalization, convenience, and consistency, ensuring a smooth and satisfying customer journey.
360° creative digital solutions for your business
Cost-Efficient Value
RABYIT offers cost reductions of up to 60% We consistently offer lower prices than any other territory globally. Whilst our prices are low, the quality and eficiency of our service are high, ensuring that low costs do not mean low quality.
Multilingual Expertise & Global Understanding
Proficiency in English, Spanish, Bangla, and more & localized solutions with a global perspective.
Software Development Skills
Expertise in innovative software solutions and Implementing cutting-edge tech solutions ensuring data security and privacy.
Productivity
Outsourcing will empower clients to focus on core activities. RABYIT has built up practical methods and methodologies to enhance productivity, over-achieve set goals, and leverage sector innovation to drive results. We are maintaining high standards and compliance.
Skilled Professionals
Dedicated team ensuring top-tier service delivery. Our team has been coached by industry leaders, absorbing thousands of hours of upskilling and best practices. Our team is equipped with the capability to understand business objectives and customer expectations. Deploying years of experience, best practices, and expertise to deliver complex solutions.
Scalability
Spikes in sales and customer service demand, are easily catered for with our team of 300 agents worldwide. With the surplus capacity to accommodate 800 agents, via our existing infrastructure worldwide, clients can rest assured that we can deliver.
Reduction in Infrastructure spend
Outsourcing eliminates the need for significant investment in infrastructure setup. RABYIT already has the necessary teams, and technology to deploy.
What's More? SuperDial Can Help You Succeed.
Call Center Software
Our solution is built directly into their multi-channel help desk, Experience on the fly integrations with Agent toolbars & pre-built connectors for leading CRM.
IP-PBX Solution
IP PBX systems Unified Communications System or business phone system, handle internal traffic between stations and act as the gatekeeper to the outside world.
Advanced IVR Solution
Advanced Interactive Voice Response (IVR) is a web-based system used for building complex call handling and messaging solutions.
All communication channels in one place
Multiple channels, one platform for communication Customers have more ways to interact with businesses than ever before. SuperDial allows you to connect with your customers through multiple channels. RabyIT's super-talented team guides you through all the challenges and setup a convenient business tool and strategies. Please feel free to get in touch to have a detailed discussion on this.
One-stop solution for all
Get The Virtual Call Centers, Inbound Lead Generation and other services in one place.
Our Clients
RabyIT is committed to provide the best call center outsourcing services, inbound lead generation and other facilities in one platform. Checkout some of our awesome clients who are currently enjoying these services.
Innovations
Innovation is a primary feature for our premium facility
Flexibility
We cater large to small projects and have long term relationships
Action Plans
Our actions plans are off the charts and most successful
Great Tests
All our software and solutions are well tested to get a bug free assistance
Read Our Blogs
Get updated with the latest techs happening in Canada
What Our Clients Say
Testimonials
Some of our clients left valuable messages for you to trust on us with your business and get an amazing solution and service
About our clients
We cater large, medium and small businesses.
Our company has been working with Rabyit and continue to grow our relationship because of their incredible service and output. Their communication is top notch and work quality has exceeded our expectations. On a daily basis we receive updates and where necessary, follow-ups to ensure we are providing all they need to successfully get the job done. As a CEO who needs to meet the high demands of my company’s clients, I highly recommend Rabyit for their trustworthiness and ability to help your business scale to new heights at an affordable cost.
Providing consultancy to RabyIT has been a remarkable decision for our business. Their bespoke solutions, particularly the call center software, has increased our problem-solving efficiency. Admiring their unwavering commitment to high compliance standards and exceptional customer service, we recommend RabyIT for IT solutions across businesses of all scales.
My initial reason for selecting RabyIT was Fazle Rabby's can-do attitude. I truly appreciated how he addressed all our requirements. It was impressive to witness his leadership and how he demonstrated that outsourcing service providers should prioritize the highest standards of compliance and customer interactions. I highly recommend RabyIT for web development and accounting services.
I chose RabyIT primarily due to Fazle Rabby's proactive approach. I was particularly impressed by his responsiveness to our needs and the high standards he set for compliance and customer engagement. His leadership truly exemplifies the qualities we seek in service providers. I wholeheartedly recommend RabyIT for web development, maintenance and social media services.
